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Client Profile: Transportation
Transportation Report

Summary

iSource Worldwide provides both KPO and BPO services for our client, an international transport provider. We first optimized their application framework for multi-layered data entry, storage and accessibility. We also provide round-the-clock availability to provide comparative analysis reports. From entering basic shipping and receiving data to managing more complex productivity data and KPO services, iSource Worldwide’s attention to data and detail keeps this transportation corporation doing what they do best: moving forward, profitably.

Logistics/KPO

The KPO team at ISW generates a comprehensive comparative analysis on demand to assist transport professionals reach locations and meet destination deadlines.

Data Management/BPO

The BPO team at iSource Worldwide expertly services the crucial business data necessary for accurate industry reporting, customer relation management and achieving professional certifications. Services include:
  • Shipping and Receiving Data pertaining to transportation to and from a wide variable of locations

  • Inspection Form Data relating to the condition of delivered products.

  • Coding of damages in Data Management system for use in next steps of repair and insurance.

  • Photo Indexing Data which requires an integrated system for JPEG image storage in software

  • Complex Data – an excel based data entry task of productivity for transport professionals
Application Integration is critical for optimal data management. Also, key customer information solutions from iSource Worldwide include Voice, Chat and other Client Relation Management services provided by our Call Center team.

To find out more, click on a link below.

>> Sustainability in the Transportation Industry

>> Customer Relationship Management


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