MAY 12, 2010 FENTON, MICHIGAN, U.S. “Never before has one project touched upon so many of our services, as did the development of PrintSites.com,” said Rick Rockman III, iSource Worldwide CEO. “This large-scale software application project has crossed nearly every one of our desks in the past year, and it will continue to stay in our hands through project launch, web maintenance and marketing.”
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iSource Worldwide began the discovery phase on behalf of client PrintSites.com in June of 2008. Currently, this unique software product of tremendous scope has come into the home stretch, and recently debuted into the marketplace.
PrintSites is a software application that will allow printing business owners to offer a full design studio and printing fulfillment center via the Internet. Subscribers will be able to customize PrintSites into their proprietary ecommerce store – even to the point of replacing their existing website if they choose to.
“PrintSites was a challenge that everyone at iSource Worldwide enjoyed solving,” said Rockman. “Our exceptional IT talent, web programmers and designers had the chance to stretch their abilities and develop solutions for a product that is truly innovative,” he said. The critical layer of project management allowed iSource Worldwide to truly become a partner for PrintSites through constant contact during the lengthy process.
Initially, iSource Worldwide allocated roughly 5,000 hours into the discovery phase alone. Identifying the scope of PrintSites was crucial to planning and organizing the various phases, which included meticulous wire framing and the creation of 25,000 unique design elements and templates to be integrated into the PrintSites system.
Developed with Flex, the back-end coding which drives the technical end, PrintSites will also showcase an expert use of Flash design for the front-end look and feel, animation and rollover qualities. Other iSource Worldwide services called into action for PrintSites include HTML, animation, design, branding, marketing and emarketing, content development, coding, programming and direct mail. Our call center professionals will eventually support client retention management efforts and help desk requirements.
Rockman goes on to say that “iSource Worldwide has been privileged to partner with PrintSites from product conception. We have stayed on track for both timeline and budget. It’s doubtful that a project of this scope could have met the necessary milestones without the tremendous value and exceptional knowledge of the iSource Worldwide team.”
Visit the finished product at PrintSites.com.
June, 2009 BANGALORE, INDIA; MICHIGAN, U.S. –
In a move that promises expanded and improved business services, iSource Worldwide has acquired healthcare BPO giant N. S. Infotech, (NSI), of Hubli, India.
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Trusted by hundreds of physician practices in the United States, NSI is a global business services company with a deep understanding of the healthcare industry. NSI provides many layers of healthcare billing, financial services and revenue management, as well as data capturing. iSource Worldwide is confident that NSI’s billing expertise, when coupled with iSource Worldwide software and BPO services will allow for a stronger suite of services for healthcare providers.
“We welcome NSI’s knowledge of the current and emerging technologies that benefit the healthcare industry,” said iSource Worldwide CEO Rick Rockman. “As like-minded BPO providers, we look forward to sharing best practices – and working together to deliver on our commitments to our clients.”
Also welcomed will be the completion of N. S. Infotech’s new headquarters, currently being built in Hubli by the renowned Kembhavi Architecture Foundation. The building’s design includes an exterior waterfall and high-end landscaping, meant to promote refreshment and sense of peace. When complete, the Hubli headquarters will house a state-of-the-art 125-seat training center, which will be used for multiple educational applications. iSource Worldwide looks forward to joining NSI in shaping this innovative building into a work environment that reflects the culture of both N. S. Infotech and iSource Worldwide – one conducive to creative solutions.
With the close proximity to nearby Universities, iSource Worldwide is working with administrators to create a future pipeline which will allow top University talent to have internship and career opportunities.
NSI delivers qualified employees who are committed to continuous improvement through process management and operational excellence.
iSource Worldwide is a global provider of BPO, KPO and software development services. With teams in the U.S. and several worldwide locations offshore, ISW brings a competitive advantage to a global business marketplace.
February 17, 2009 BANGALORE, INDIA; MICHIGAN, U.S. - iSource Worldwide’s CFO, Rick Koester, announced that ISW would be providing financial and tangible support to a children’s school in Ootti, Tamil Nandu India.
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The C.M.M. Child Development Centre school in Ooty has an enrollment of nearly 800 students. About 337 of these students are solely able to attend because of their direct support from Compassion International. Compassion International exists as a Christian child advocacy ministry that releases children from spiritual, economic, social and physical poverty and enables them to become responsible adults. Founded in 1952, Compassion now helps more than 1 million children in 25 countries. Koester added that “we will be supporting not only the school, but Compassion International.” Koester visited the CMM school in Ooty on a recent trip to Bangalore on behalf of iSource Worldwide. Koester was accompanied by iSource Worldwide COO Jim Barrell, who has personally sponsored a CMM student through Compassion for several years. Also in attendance was Dr. K. A. Vankatesh, CTO of iSource Worldwide, and head of IT at India’s prestigious Alliance Business Academy in Bangalore. Dr. Vankatesh will act as future liaison between ISW and the C.M.M. school. In addition to financial support, iSource Worldwide is also investigating the logistics involved in donating gently used computers and other equipment from corporations to the school.
http://www.compassion.com
February 12, 2009 BANGALORE, INDIA; MICHIGAN, U.S. - Expanded territory and increased capabilities are benefits of the recent addition of 2 new locations in India for iSource Worldwide. This move also expands the iSource Worldwide team by nearly 150 employees.
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Additional benefits include the capture of healthcare industry BPO expertise that will positively impact ISW clients who outsource their medical billing, medical records and other business processes. Rick Koester, iSource Worldwide CFO sees many advantages in the redundancy of locations, systems, personnel and infrastructure. “The multiplication of our locations and data is part of our catastrophic contingency that brings a level of protection to our clients, as well as a greater cost advantage,” he said.
iSource Worldwide is a global provider of BPO, KPO and software development services. With team in the U.S. and several worldwide locations offshore, ISW brings a competitive advantage to a global business marketplace.
January 13, 2009
BANGALORE, INDIA; MICHIGAN, U.S. - Though the apparent fraud by financial and business leaders of India-based Satyam was allegedly committed by a select few at top management level, iSource Worldwide CEO Rick Rockman speculates that the backlash will be felt by Satyam’s entire employee base.
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“It’s unfortunate that the Satyam Computer Services scandal will go down in history as the Enron of India, and that the shake out will ultimately affect many lives,” Rockman says. He goes on to say, “with the global financial crisis in play, it seems that every day a new rock is overturned with fraud having been committed by the leaders entrusted with our lives and livelihoods.”
iSource Worldwide, a fast growing global outsourcing firm, is ready with open doors for clients wishing to further their multi-vendor strategies, but who prefer to be associated with a company that remains above reproach. “Our company was founded and operates under the belief system that hard work and honesty keeps a business turning,” says Rockman. He states this in the wake of Satyam disclosures, coupled with the announcement of other offshore providers who were recently banned by the World Bank for unethical business practices.
iSource Worldwide continues to gain market share based on the ability to deliver the core skill sets that drive business velocity to it’s customers.
BANGALORE, INDIA; MICHIGAN, U.S.
iSource Worldwide CEO Rick Rockman is pleased to announce that Patrick George has joined the iSource Worldwide team as Director of Global Sales. George will continue to build and manage a global sales force, accelerating the growth of iSource Worldwide’s North American and International offices.
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“We appreciate the international business experience that Patrick George is bringing to our company,” said Rockman. “He’s going to be a great asset in the further implementation of our sales and business plans.”
Most recently, George lent his considerable talents to two of the world’s largest telecom organizations: AT&T (NYSE:T) and VerizonBusiness (NYSE:VZ), managing some of the company’s largest clients, as well as serving as VP of Business Development for Advanced Communications Network in Panama. George also served as the Multinational Coordinator for Premiere Global Services where he became seasoned in international business.
BANGALORE, INDIA; MICHIGAN, U.S.
The success of offshore outsourcing is completely dependent on communication capabilities that transcend a wide array of locations and time zones. In addition, there cannot be any added barriers to the language challenges that naturally exist with multi-national business exchanges.
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With this in mind, iSource Worldwide recently made a significant financial investment in the most advanced video conferencing technology from Vidyo, a leader in conferencing solutions.
Vidyo is one of the first in the industry to capitalize on recent enhancements to the H.264 standard for video compression known as SVC, or Scalable Video Coding. This technology allows iSource Worldwide to now have the industry’s best high definition tele-presence for international communication.
CFO and iSource Worldwide co-founder Rick Koester believes the new Vidyo equipment will afford his team a more seamless communication experience, with the added benefit of including a 3rd party, or client element. “We’ll all be in the same room for meetings,” said Koester.
Media requests for iSource Worldwide should be sent to PR@isourceworldwide.com
